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Corporate Capabilities PDF Document

Application Engineering

  • Application Engineers with a combined 55 years of experience.
  • Unmatched ability to suggest proper foot control for customers’ needs.
  • Second to none in offering custom products.
  • Daily interface between customers and vendors.
  • Agency expertise (UL, CSA, CE, WEEE, RoHS, FDA)
Customer Service
  • Customer Service Representatives with a combined 55 years of experience.
  • Estimated 110,000 hours of direct interface with customers.
  • Servicing accounts worldwide.
  • Defined and dedicated territories to establish a rapport with the customer.
  • Direct human interface.
  • Real time data availability.
  • Most technical questions are answered on your first call.

Information Systems (IT)

  • 4 MIS Technicians with more than 90 years of combined experience.
  • 2 IT programmers.
  • 1 MIS Manager.
  • 1 Graphic Design/PC Programmer.
  • Custom Web design for ease of browsing & navigation.
  • Ability to generate product sheets for customers in PDF or hardcopy formats.
  • Custom ERP system (Mfg. software).
  • Fully integrated system which provides timely delivery and instant answers

Engineering

  • Approx. 170 years of Engineering experience accounted for.
  • 1 Software Engineer
  • 1 Senior Design Engineer
  • 2 Mechanical Engineers
  • 1 Draftsman
  • 2 Document Control personnel
  • 1 Component Compliance Engineer
  • 1 Project Leader
  • 2 Electrical Technician
  • 1 Engineering Manager
  • Maintenance of approx. 12,000 drawing library, ISO documentation & Work Procedures.
  • Leaders of product enhancement projects.
  • Direct customer and Engineering interface (if required).
  • Custom designing to satisfy customer needs.
  • UL, CSA, CE certification for Linemaster product
  • FDA approval for IR Wireless products
  • RoHS Compliant

"Linemaster Switch Corporation’s mission is to provide a superior
foot switch at an affordable price
without compromise."

 

 

Manufacturing

  • Manufacturing Managers with a combined 50 years of manufacturing experience.
  • 50,000 sq. foot facility under one roof
  • Certified Training; verified through training matrix
  • Currently 1.5 running shifts; 3 shift potential (growth potential)
  • Label Department
    • Custom labeling
    • Majority of standard labeling done in-house
    • Ability to produce serial and barcode labels.
  • Cord Department
    • Custom cable assembly design (specific per customer requirements)
    • EPTAC certified (solder)
    • Completely lead free solder
    • In-house molding capabilities (grommets/phone plugs)
  • Drill department
    • Secondary machining
    • Automated multi-head drilling capability
    • CNC machine centers
  • Paint department
    • In-house paint shop
    • Custom colors available
    • Textured finishes available
    • Durable water base paint
    • Conveyer belt oven bakes on paint in less than 1 hour.
  • Assembly
    • 5 operating cells by switch family, potential of 15
    • First piece inspection on all items for maximum quality
    • Light duty assembly
    • Long term experienced employees
    • Strategically placed departments for proper work flow

Quality

  • Quality department consists of 7 people (2 Quality Engineers and 1 Quality Manager)
  • 66 years of combined experience.
  • ISO 9001 Certified since 1997 (continuous certification)
  • FDA audit for IR Wireless product
  • CSA, UL, TUV, CE, VDE audits of Linemaster product
  • On-site water testing (submersion) lab – hypot immersion testing
  • Handles semi-annual ISO audits and various customer audits
  • Internal Audits performed throughout the year to monitor quality
  • Automated testing machines assures reliability
  • Capable of performing full dimensional inspections
  • Calibration of all testing and measuring tools yearly
  • Highly recognized for quality product by top OEMs
  • RoHS compliant on all standard products
  • Completely compliant per the WEEE Directive

 

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LINEMASTER Switch Corporation · 29 Plaine Hill Road · POB 238 · Woodstock, CT 06281-0238 · USA
Tel: 860.974.1000 Fax: 860.974.0691 or Toll-Free Fax 800.974.3668 (USA Only)

Copyright © 1997 Linemaster Switch Corporation
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